By Mary Jo Foley for All About Microsoft | | Topic: Productivity Microsoft has been working to make its Office 365 applications and services better suited to firstline workers for the past year plus. Ahead of next week National Retail Federation NRF show, Microsoft is introducing additional firstline capabilities for Microsoft 365. Firstline workers are deskless workers. They are employees who often are in service worker, customer facing jobs. And they are one of customer segments key to...

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