Microsoft plans to provide customers with sales, training, and support from Microsoft corporate facilities and remotely. Meanwhile, Microsoft will continue to invest in its e commerce operations on Microsoft.com as well as digital stores in Xbox and Windows. This way, the company aims to reach more than 1.2 billion people every month in 190 markets. However, Microsofts new strategic approach to retail is not limited to its physical stores. The company will also “reimagine” physical Microsoft...

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