Tech support scams are a global problem, impacting people of all ages. It started with cold calls, with scammers pretending to be Microsoft employees fraudulently notifying people that they were victims of malware infections or other harmful attacks. This evolved into fake “pop ups” displayed on peoples computers, again trying to convince them that something was wrong with their computers so the scammers could extract payment for “fixing” fake issues. Today, fraudsters have adapted to evolving...

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