Microsoft Viva Sales now has access to the ChatGPT 3.5 artificial intelligence AI model, which is available at the preview stage, Microsoft announced on Thursday . Viva Sales leverages the ChatGPT AI model built by the company OpenAI to suggest e mail responses to questions from customers. It offers options in the Outlook e mail client to create certain replies. For instance, sales personnel can choose from options such as Make a proposal, Reply to inquiry or Suggest your own and the AI will...
