Then, as the calendar flipped into the 2010s, an earth shattering tech advance emerged. A method of artificial intelligence called deep learning was proving to be a powerful enhancement to software products. Google, Facebook, and others went on a tear to hire machine learning researchers . Not so much Microsoft. “I dont remember it like a frenzy,” Teevan says. “I dont remember drama.” That was a problem. Microsofts focus remained largely on milking its cash cows, Windows and Office. In 2014,...

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