For me, updating to Windows 8 was an unexpected jumpscare. Maybe you had a similar experience; perhaps you just updated your computer one day to discover that the beloved Start Menu vanished without warning. In its place, you saw a full screen tile interface that probably made you feel like you were using a phone rather than a desktop. With one update, everything you knew about Windows was … gone. Users quickly expressed their frustration about the update and criticized the new layout,...

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