Many Arsians are the go to IT support representative for family and friends. If youre lucky, your loved ones problems are easily resolved with a reset, update, or new cable. That wasnt the case for a son who recently had to break the news to his father that the 20TB portable hard drive he purchased for about $50 was mostly just a plastic box with weights and a PCB. Ars Technica spoke with the Reddit user who posted about his father bringing him a new 20T[B] HDD to see if I could figure out what...
