Diella, which is Albanian for Sun, has been up and running the Albanian government since January of this year, when it launched as a virtual assistant designed to help citizens navigate e Albania, a digital platform for accessing government services. According to reporting from CNN affiliate A2 at the time of its launch , the chatbot is built on OpenAIs large language model and Microsofts Azure cloud platform. And while it was initially tasked with helping people interact with government...

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