Back in 2017, when he was still only a few years into his role at the top of the company's org chart, Nadella with the help of a couple of ghostwriters wrote a book called Hit Refresh , in which he rhapsodized about us humans and the unique quality we call empathy , which will become ever more valuable in a world where the torrent of technology will disrupt the status quo like never before. Also: How to upgrade your 'incompatible' Windows 10 PC to Windows 11 fo
