An unsettling report from CNN and the Center for Countering Digital Hate CCDH was just published detailing a tendency among chatbots to be helpful toward users who seem to be planning spectacular acts of public violence. Worse, chatbots do so in circumstances where they shouldâat the risk of using a phrase that personifies botsâknow better. And while the insights appear limited in their scope and statistical rigor, they are eyebrow raising at the very least. As the summary of the report...
