Michael Cotter had a problem: “Chargebacks” at his tech support company were too high. The reason for this was not hard to find; people at his company, Tech Live Connect, were scamming Cotters fellow Americans. The scams usually began with a pop up message warning that a users computer might have a virus. The pop up then claimed to run a “scan” which was always positive of the computer and provided a toll free number to call for more help. Those who called were connected to Tech Live Connects...
