The Outlook documents problem affects Word , Excel , and PowerPoint files opened through OneDrive and SharePoint links in classic Outlook. For workers who live in Microsoft 365, the bigger headache isn’t only the blank screen. It’s the uncertainty Outlook creates when a file that may be fine suddenly looks broken. Because the change is happening on Microsoft’s end, users shouldn’t need to install anything manually. The rollout began on May 4, 2026, and should gradually...