Union says outsourcer will miss June 30 target after portal meltdown and mounting complaints A union representing UK civil servants claims Capita is set to miss the terms of its £239 million contract to run a government pension scheme following a disastrous launch late last year. The tech outsourcing company leadership had promised that using Microsoft AI would improve the service, but the investment has yet to help it reach the terms of its contract with the Cabinet Office. Service levels...
