I've done plenty of AI troubleshooting, and my experiences have been erratic, to say the least. Occasionally, the chatbot nails the problem with a sensible answer and a straightforward discussion. But, just as often, the result is frustrating and unproductive. The chatbot keeps confidently suggesting answers that turn out to be wrong. Is it my fault? Are AI chatbots from Mars and humans from Venus? Are we having a failure to communicate? Also: How to check your Windows PC for expiring...

Read the full article at All About Microsoft