Supporting IT and keeping it secure is a serious endeavor. Which is why The Register lightens up Friday mornings with a fresh installment of On Call , the reader contributed column that shares your tales of tech support trauma. This week, meet a reader well Regomize as Colin who told us about a recent gig at a customer that decided to improve the security of its Microsoft 365 implementation – chasing the Secure Score that Redmond uses to rate resilience. We spent a good amount of time working...

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