But the latest adoption figures suggest that the distribution was quite disappointing. Microsoft revealed that Copilot 365 has more than 20 million paid seats. While that does sound impressive at a glance, this number is dwarfed when you compare the company’s more than 450 million paid commercial Microsoft 365 seats. So fewer than 4.5% of those customers pay for the full Copilot experience. More interestingly, paying for Copilot does not necessarily mean employees are regularly using it....
