Open AIs Jason Kwon flew 15 hours from San Francisco to Sydney to give the companys first in person mea culpa after it admitted – in an unsigned email, to a public departmental inbox – that one of its AI agents had accessed a Services Australia website without authorisation and grabbed data related to Medicare. Kwon – polite, friendly, even toned – got through a potentially dicey committee hearing unscathed, promising to do better and pledging assistance to Australia. No missteps, no viral...
