Chap who took the job left a trail of wreckage – and invaluable case studies – in his incompetent wake Welcome to another installment of On Call, reader contributed Friday column which often shares your stories of what happens when incompetent people climb the greasy pole and send their failures straight back down into the lap of tech support. This week, meet a reader well Regomize as Preston, who wrote to share his story of working as a field service tech in the late 1990s. Id risen to the...
