On Wednesday, Microsoft unveiled Sales Agent, which can help sales teams close more deals faster by researching leads, setting up meetings, reaching out to customers, and even closing sales for low impact leads, according to Microsoft's blog post. The agent uses the company's CRM, company data, and Microsoft 365 data to inform its responses. Also: The future of sales? These AI agents offer 24 7 ABC energy for SMBs Microsoft also launched Sales Chat which, as the name implies,
