Energy can be hard to find on Friday mornings, which is why The Register uses them to offer a fresh instalment of On Call – the reader contributed column that shares your hopefully empowering tech support stories. This week, meet a reader well Regomize as “Lachlan,” who told us he once did tech support for a senior exec who had a side hustle writing essays for Japanese university students attending UK universities. The exec asked Lachlan for help diagnosing a sudden inability to send or...

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